1. Introduction
Massa Naturals (“we,” “us,” or “our”) operates https://massanaturals.com (the “Website”). We are based in Texas, United States. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our Website.
By using this Website, you agree to this Privacy Policy.
2. Information We Collect
Personal Information
We collect personal information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Billing and shipping address
- Account information (if you create an account)
- Order and purchase history
Payments are processed securely through third-party payment processors such as Stripe, PayPal, Apple Pay, or Google Pay. We do not store full credit card numbers.
Automatically Collected Information
When you visit our Website, we automatically collect certain information, including:
- IP address
- Browser type and device information
- Operating system
- Pages viewed and time spent on the Website
- Referring URLs
This information is collected using cookies and similar technologies.
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate order confirmations, updates, and customer support
- Manage user accounts
- Improve our Website, products, and services
- Send marketing emails if you opt in
- Prevent fraud, abuse, and security threats
- Comply with legal obligations
4. Cookies and Tracking Technologies
We use cookies to enable essential Website functions, analyze traffic, and improve user experience. You may disable cookies in your browser, but some features of the Website may not function properly.
We may use third-party analytics services such as Google Analytics, which collect information in accordance with their own privacy policies.
5. Sharing of Information
We do not sell your personal information. We may share your information with:
- Payment processors
- Shipping and fulfillment providers
- Website hosting and service providers
- Email and marketing platforms
- Analytics providers
- Legal or regulatory authorities when required by law
All third parties are required to safeguard your information.
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have the right to:
- Request access to your personal information
- Request correction or deletion of your data
- Opt out of marketing communications
California residents may have additional rights under the California Consumer Privacy Act (CCPA).
To exercise your rights, contact us at [email protected].
8. Children’s Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
9. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact Information
If you have questions about this Privacy Policy or our data practices, contact us at:
Massa Naturals
Texas, United States
[email protected]